My experience with Hubbub and my new Stol chair has been truly great. I communicated with customer service asking a few questions before purchasing. I received super quick, friendly, and professional replies. Once I decided to pull the trigger (after researching office chairs all over the Internet), ordering was a breeze and shipping was immediate. The chair arrived when Hubbub said it would, it was packed beautifully - arrived in perfect condition - and assembled easily. I love the simple, handsome, Scandinavian look and feel of this chair. Perfect for my mid-century small desk and home office setting. Overall this is a GREAT looking chair, solid quality materials, at an incredibly affordable price! Super happy.